Wholesale Terms & Conditions

Wholesale Terms & Conditions


First Time Customers

Welcome! In order to set up your account, we need you to submit a completed New Wholesale Customer Account application. Please use this online form or call (877) 855-3065. Please allow 2-3 business days for account approval – we take this part seriously as we only allow qualified retailers to sell our products. We appreciate your time to carefully supply this information to us and we will do all we can to make your customer experience simple and quick so you can start selling The Ruby Slipper Swivel Car Seat Cover as soon as possible!


Wholesale Discount Prices

Wholesale discounted prices are available to customers that will be reselling our products to the consumer through an established retail store or web site. Please provide a copy of your resale license, or State tax ID to verify eligibility via our New Wholesale Customer Account application on our website.

Prices are listed by item number and priced in US dollars. Subject to change without notice. Our wholesale pricing for qualified resellers is (Please contact us for current wholesale price) off current list price per unit.

Current prices and suggested retail prices are posted on our web site www.rubyslipperswivercarseatcover.com


Minimum Advertised Price Policy

All Ruby Slipper, LLC Wholesale Partner Accounts should promote and protect the Ruby Slipper brand as well as operate to the Ruby Slipper standard and expectation. In order to protect that integrity, the following Minimum Advertised Price Policy (“MAP Policy”) outlines what is required in order to uphold that standard and expectation. This Policy will help ensure that Ruby Slipper products are appropriately promoted in the marketplace and ensure the brand equity associated with our products.

Retailers must be authorized by Ruby Slipper, LLC to sell its products in any location, including brick and mortar and/or on the internet. Retailers are expected to agree and adhere to the following conditions of the MAP Policy in order to avoid potential consequences of non-compliance.

Ruby Slipper products may not be advertised at a price less than Ruby Slipper’s suggested retail price (SRP). Retailers are responsible for staying current with the MAP price and will review the Ruby Slipper website in order to determine current MAP. For purposes of this policy, an “advertisement” shall include any print or electronic media of any kind, including, but not limited to, all website pages and banners, social media, emails, blogs, newspapers, magazines, flyers, brochures, posters, postcards, coupons, catalogs, signage visible from inside or outside a retailer’s premises, billboards, television, radio ads, and other marketing or promotional materials. Advertising that in any way suggests or implies a price lower than MAP will be considered a violation of this policy.

The following situations are not considered violations of MAP Policy: free shipping, sales tax rebates, in-store signage or displays, point of sale signs, hangtags, or markings on products, boxes or other packaging, and/or certain sales involving Ruby Slipper products not designated on the MAP list;

  • Buy One Get One Promotions (“BOGO”): Ruby Slipper products included in this type of promotion must maintain MAP and be excluded from the discount or free price
  • Gift with purchase sales if the Ruby Slipper product is considered the free gift or a reduced price
  • Store or website wide sales that do not exclude Ruby Slipper products
  • Percentage or dollar off instant reward offers and/or coupons


Initial Minimum Order

The initial minimum order is three units ($239.85) plus shipping. The only exception is for first time sample purchase.


Product Samples

We do not ordinarily supply product samples free of charge. However, our products are available for purchase in single quantities. Sample orders are exempt from our minimum order requirement.


Placing Orders

You may place your order several different ways:

Please have an order form or the web site available when calling so that you can reference item numbers.


Payment

We can’t wait for your first order! For your convenience, we accept Visa, MasterCard, American Express, Discover (USA only. Using a credit card will expedite your shipment. We also accept checks and money orders. if prepaying by check, allow two weeks for check clearance.


Credit terms

Net 30 terms is offered to customers who have submitted satisfactory credit references for second and subsequent orders. Net 30, according to our interpretation, means payment is due, in our office, 30 days from the date of invoice. Any variation from our published terms must be requested in writing. All requests must be acknowledged to be honored. Any past due balance will be charged an annual finance charge of 18%. Future in-house orders will not be released for production/shipment until all past due outstanding balances are paid in full and received in our accounting department, including finance charges. Should it be necessary to refer the account balance to a licensed collection agency or attorney for legal action, all subsequent charges and legal fees shall be paid by the applicant.


Lead Time

Typically we ship orders within 4 business days and sometimes the same day. During a busy holiday season it may take up to 8 business days but this is unusual. If you have a rush order please let us know and we will exert extra effort to try to get your order out sooner.


Out of Stock

We try to have everything in stock. However, there may be unavoidable outages. When an out of stock situation occurs we do not back-order out-of-stock items. We will either hold your order if we expect to have back in stock within a few days, or we will send your order without the items, with the expectation that you will order the out-of-stock items on your next order. We will note on your packing slip any items that you ordered that were out of stock.


Shipping

Getting your order on its way is our number one goal. You can expect your order to ship within 5-7 business days. All merchandise is shipped FOB St Clairsville, OH. Standard UPS shipping rates apply to all domestic orders, unless otherwise specified. Freight carrier is subject to change without notice. Claims for damages arising from transit must be submitted to the transit company within 7 days of receipt. Be sure to retain the merchandise and its original shipping carton to verify damages arising from transit.

All orders are shipped via UPS so please provide a physical ship-to address. Post office box addresses will be delivered via US postal Priority Mail service but the customer will take responsibility for lost or damaged product shipped this way.
Shipping costs are determined at the time of shipping and these costs are passed on to the customer plus a $2.50 per box charge.


Rush Processing and Expedited Shipping Charges

Any order placed that requires rush processing may be subject to a handling fee plus any expedited shipping charges. Contact us (877) 855-3065 or by email info@rubyslipperswivelcarseatcover.com to confirm transit times and fees

We do not offer COD or drop shipping.


Shipping Errors/Damaged Goods

We promise to do our best to ship your order correctly. In the event there is a problem with your order, please notify us within 7 days of receipt to be eligible for returns or adjustments.


Returns

Our goods are guaranteed to satisfy the customer’s sales expectations. In the event that the customer wishes to discontinue use, any products returned to Ruby Slipper, LLC in sellable condition will be credited to the customer’s account.


International Orders

We do not ship international orders at this time. We have experienced too many customs and shipping complications to make this worthwhile for the customer.


Exclusivity

We do not offer exclusivity of the Ruby Slipper Car Seat Cover products in any one geographical area. However, we strive to coordinate a non-competitive environment among our customers by selling to customers that are a reasonable distant from each other, or offer them a different product mix.


Private Labeling

We do not offer private label products at this time.


Feedback

We thrive on customer feedback. Customer observations, ideas and suggestions are where many of our products originated. We encourage you to point out areas that we can improve and love to receive complements!

Prices, availability and terms are subject to change at any time. 

By submitting payment you agree to the terms above.

Ruby Slipper appreciates the support and loyalty of our retail partners, and we look forward to continuing our partnership and providing products to your customers.

These are effective as of January 1, 2020.